What is DX

The adaptation everyone awaits/wishes to pull them into the future, today. Is it possible? At Upcom, we believe it is.

Whom

it may concern

It affects everyone inside and outside the company:

  • your customers,
  • your employees,
  • your partners.

Why

you have to do it

Empowered employees
Flexible working environment

Engaged customers
Personalized experiences

Transformed products
Smart procedures

Optimized operations
Ιntegration of technology into products and services

How

to do it

You can either follow the rules or make the rules.
We can help both ways… the choice is yours!
We have a dedicated team for your projects.

OUR DIGITAL JOURNEY

We are by your side every step of the way, to help you explore your unlimited potential for your business!

We have the experience and expertise from conceptualisation to realisation, to make your overall digital transformation process risk-free while offering you analytical, technical and strategic services to assist your company to stay at the cutting edge of the continuously evolving digital environment.

Following our digital journey process, our top-class experts guide you along your journey and provide you with the most appropriate concepts for successful user experiences. Engineering solutions based on your own needs will ensure an efficient transition into the ever evolving digital era.

HOW WE DO IT

How
What
Coaches
Technical consultants
Technical implementation teams

We build innovation teams who are able to analyse the problem, come up with ideas based on digital technology, prototype, test and iterate till the desired product/service is achieved and finally implements and puts in production the new solution.
We use Design Thinking methodology for the first steps of the process till the approval of the prototype, Lean methodology to optimise the selected solution and finally Agile to implement and deploy it to production.

As the desired collaboration model is the Strategic Partnership between Upcom and the client organisation, we build/participate in joint teams who work on the problem as one. Upcom usually brings the knowledge of the methodology and the technological background, while the client brings the business knowledge in the perimeter of the organisation

To succeed, methodology coaches are needed. Upcom may offer them, if the client does not have. The coaches make sure the methodology is well understood by all involved persons and guides them through the implementation.

Digital transformation is about digital, therefore consultants with extensive experience in digital projects are required. Upcom provides the technical consultants with very good overall technology understanding, frequently specialised in a specific technical area. They bring the technology capabilities and limits on the discussion table, so that business users may choose more easily.

Traditionally, an IT Solutions company, Upcom can take part in the implementation of the prototypes and the final solution. We can even continuously monitor the solution, make sure it runs without problem, identify areas of improvement and continuously implement changes and deploy to the production environment.

METHODOLOGY

“If you always do what you always did, you will always get what you always got.”

Design Thinking – the designer’s way of thinking is a methodology, not art.
It is a human-centered approach, solving wicked problems in a viable, feasible and desirable way.
The difference between Business Thinking and Design Thinking is the user’s empathy and understanding.
Empathy, Define, Ideate, Prototype, Test are the steps who drive us to create innovative products or services.

 

 

Design Thinking

 

Not just IT… DT!

Our team consists of consultants that are highly trained in the Design Thinking model which we implement successfully in every project we take on. It is a process that puts the user and his experience first, a process that is continuous so that it always lives up to his expectations.

Our task is to be able to see through his eyes in order to always remain at the forefront of technological advancement. In a world where technology is running rampant, successful businesses that seek to go digital should be implementing this model in every process, service or product in order to provide their staff and clients with the best possible experience. Upcom will stand by your side and show you the way!

TECHNOLOGIES

AI (Artificial Intelligence)

In the twenty-first century, AI techniques have experienced a resurgence following concurrent advances in computer power, large amounts of data, and theoretical understanding; and AI techniques have become an essential part of the technology industry, helping to solve many challenging problems in computer science.

IoT (Internet of Things)

The Internet of Things revolves around increased machine-to-machine communication; it’s built on cloud computing and networks of data-gathering sensors; it’s mobile, virtual, and instantaneous connection; and they say it’s going to make everything in our lives from streetlights to seaports “smart.”

AR (Augmented Reality)

Augmented reality (AR) is a live direct or indirect view of a physical, real-world environment whose elements are “augmented” by computer-generated or extracted real-world sensory input such as sound, video, graphics, hapticsor GPS dat

VR (Virtual Reality)

Virtual reality (VR) is a computer technology that uses virtual reality headshets or multi-projected environments, sometimes in combination with physical environments or props, to generate realistic images, sounds and other sensations that simulate a user’s physical presence in a virtual or imaginary environment. A person using virtual reality equipment is able to “look around” the artificial world, and with high quality VR move around in it and interact with virtual features or items.

BLOCKCHAIN

By allowing digital information to be distributed but not copied, blockchain technology created the backbone of a new type of internet. Originally devised for the digital currency,Bitcoin, the tech community is now finding other potential uses for the technology.

BIG DATA - ANALYTICS

Big data analytics is the process of examining large and varied data sets — i.e., big data — to uncover hidden patterns, unknown correlations, market trends, customer preferences and other useful information that can help organizations make more-informed business decisions.

MOBILE APPS

Mobile app development presents specific challenges: not just different operating systems and devices,
but also display sizes and on-device features.

There has been tremendous growth in the number of mobile and smartphone users over the last few years with
users gaining more awareness and eagerness to take advantage of such devices.

End users today expect elegant and easy-to-use mobile apps.

BPMS - LOW CODE

For the past few years, most BPM software providers have been focusing on developing low-code capabilities. i.e software that doesn’t require almost any development experience to use. Depending on the software, this is done through different means. Some use BPMN2 with drag & drop graphs. Others, such as Tallyfy, have their
own proprietary process design model.

Low-code allows you to build apps within minutes, rather than months. The traditional BPM adoption process – months
of planning, researching and development – is replaced with a simple 5-minutes registration.

EXPLORE OUR SERVICES

Web Development

Web Development

We are expert in customizing and building every type of website ranging from a simple informative site to a complex e-commerce portal. From strategy making to project launch, we add value at every stage of your website development and we possess all the skills that you need under a single roof.
Our mission is to make you feel secure over the web world and our creative staff, provides you with comprehensive design proposals with best results in terms of UI and UX, that covers the needs of your product, in order to be properly positioned in the highly Internet’s competitive marketplace.
Technologies We Use: ReactJS, WordPress, JavaScript, jQuery, C#.NET, CSS/CSS3, PHP, HTML5, NodeJS, ASP.NET

UI/UX Design

UI/UX Design

User experience and user interface are the most important aspects of an application or webpage. They’re the first impression a user gets and the biggest determiner in whether a user will return.
We employ an innovative, research design process in order to take the time to learn more about your industry, including who your clients are and what they want from a web or mobile app. This way, we can develop strategic goals and designs that are based on identified knowledge gaps and user expectations.
Our UI/UX designers and analysts take the emotionally balanced human-centered approach to deliver top-notch design solutions where the primary focus is not just improving their usability but make it seems delicate and elegant as well.

Application Development

Application Development

Why limit yourself to the “classics methods” of digital communication? Extend your services in order to support mobile or tablet device users! We can help!
• App Design
• iPhone & Android App Development
• Native iOS (Swift/Objective-C)
• Native Android (Android SDK)
• Cross-Platform Apps (React Native)
• Back end development – RUBY
• Robust expertise in NFC scanning
• App Testing

We cultivate expertise in every stage of product creation, resulting in extraordinary digital experiences.

NFC Solutions

NFC Solutions

Upcom provides leading and innovative approaches for your Near Field Communication (NFC) solutions. Our NFC solutions will connect your products to your network and interact efficiently and immediately with the end customer. We can help you record and oversee the tracking of mobile assets, authenticate your brand, or monitor a specific route or path.
Applications such as NFC Mobile Payment utilize information that end customers want to keep private. Personal data and financial transactions have to be protected by the usage of NFC Secure Elements employing robust security concepts similar to the security levels provided by certified credit cards.

Process automation

Process automation

Upcom has an extensive experience in modelling your activities and transforming them into executable that will raise your productivity to the maximum level. We work closely with your business users to model the existing processes, your IT department to connect the processes to existing systems and your end-users to provide them with the best possible user experience to make their business work easier and more productive.
We can help you to build more open and more intelligent application platforms in order to improve your operational processes and create better user experiences for both customers and employees through our flexible technology that allows a more agile development.

Team Augmentation

Team Augmentation (Near Shore)

Upcom NearShore is a division of Upcom, specialised in helping organisations of any size use highly skilled technical resources in the domain of IT, to expand their team, to outsource their software development or the complete IT departments.
The service is an enhanced version of the usual remote Time & Means agreement. Our resources are assigned to the client organisation (full time or part-time), receive and follow instructions given by the client responsible while working from a remote location.
The resources assigned to a client are screened by Upcom’s HR department based on the client requirements, interviewed and approved by the client. The same process is followed whenever a resource needs to be replaced, irrespective of the replacement reason.

WHO WE ARE

We are a dynamic IT company with 20 years of experience that provides end-to-end web and mobile solutions helping businesses to reinvent themselves into the digital world. Our skills and expertise will ensure holistic digital transformation of your organization, which will considerably improve both your business operations and the experience of your customers.
With years of experience we have perfected the processes, systems & technologies that enable us to create high-quality, scalable web and mobile solutions. Our goal is to always have our end products reflect our deep engineering skills and elegant progressive design aesthetic. We fundamentally believe in developing long term strategic partnerships with our clients by exceeding expectations and a great level of transparency.
Over 20 years experience in IT
we design solutions for our customers from strategy to implementation

Our dedicated team
We set up an innovative team structure for each project, combining our regular staff with POP UP teams, combining the best talents from several fields. Each team brings cross-functional and transdisciplinary skills, such as Business Consultants, Senior Developers, Designers, IoT Engineers, Security Specialists, Open Source Developers, Data Scientists, Marketeers and any other necessary Expertise.

WHY UPCOM

Regardless of the project size and complexity, we strive to provide our customers with great technology, differentiated products and engineering services delivered within a flexible and cost-effective business model that meets their needs.
We work on a wide range of technologies ranging from open source to proprietary and custom-built solutions, aiming that our end products reflect our deep engineering skills and elegant progressive design aesthetic. Our approach is to combine our understanding of user behavior with a commitment to meeting the business goals of our clients.
In Upcom we will help you to improve your digital tools and show where you can best accelerate your business and make sure that you focus on areas of high potential. Moreover, we investigate your current stats and figures and see where you are missing out.
We have implemented tailor-made, affordable & effective digital solutions for organizations (international or domestic) such as governments, banks, financial institutions, portals, insurance companies, transport companies, companies in the tourism sector, etc.

“We cannot solve our problems with the same thinking we used when we created them.”
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CASE STUDIES

TESTIMONIALS

  • I was impressed by the promptness with which the Upcom team responded to our requests and their ability to provide solutions that are lined with our company needs.

    browser-right
    Luke P.
    CTBTO
  • The feedback we received on our new website was very encouraging! Comments like “congratulations”, “very good” and “exceptional work” inspire us for even more creative results! I would like to take this opportunity to thank you for our cooperation until today.

    Dimitris T.
    Omnis Solutions
  • Working with Upcom I had a 24/7 support. Any problems that occurred have been resolved in the shortest period of time and I appreciate their involvement and their devotion in our collaboration.

    Tony B.
    Verizon Enterprise Solutions

CONTACT US

LET’S KEEP IN TOUCH
You can contact us by using the contact information below

United Kingdom
276, Turing Way,
Eddington, Cambridge, CB3 1AF
Tel: +44-0-1223842825
Belgium
ICAB Business & Technology Incubator
Witte Patersstraat 4 rue des Pères Blancs
1040 Etterbeek, Brussels
Tel: +32-2-3180313
Greece
Souliou 2 & Vouliagmenis Ave. 324
173 42, Ag. Dimitrios, Athens
Tel: +30-210-9913930
Cyprus
Apostolou Varnava 4D
3605 Limassol
Tel: +357 25 221981

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